FAQ

FAQ’S for ATAME Trust Account Auditing Software

What is required to register and how do I start using ATAME?

Registration is via the Login page and is a free 2 step process:

• Step 1 an individual Auditor registers as an Audit Administrator
• Step 2 the Audit Administrator then registers the Accounting and /or Audit Practice

Please ensure individual and practice registration details are completed to enable accurate correspondence and reports.

After registration start with the Quick Start Guide.

What are the Operator Security Access Levels?

An Audit Administrator can be set up any number of operators using the 3 access levels shown below.

1. An Audit Administrator can setup other Audit administrators, purchase, create and delete an Audit program, perform all Audit work including disabling or re-enabling Audit sections and add, edit or delete Auditors and Audit staff.
2. An Auditor can purchase and create an Audit program, perform all Audit work including disabling or re-enabling Audit sections, but cannot delete an Audit program or change or edit Auditors and Audit staff.
3. Audit Staff can perform all Audit work but cannot create an Audit program, disable or re-enable Audit sections, delete an Audit program or change or edit Auditors and Audit staff.

The Operator is identified by their individual username and password.

How do I pay and what is the cost?

We use secure PayPal for all our e-commerce. For ease and speed ATAME transfers the operator to Pay Pal when a purchase is required and automatically returns the operator to ATAME. In addition to the Pay Pal tax invoice a full transaction audit trail is also available to each administrator in the ATAME credit history folder for complete transparency. There are no registration or subscription fees so please see Pricing for an example plus a full listing of all prices.

How secure is my data how long is it held by ATAME?

ATAME is protected by a secured SSL Digital Certificate. Hosting and storage is handled by Microsoft Azure Security utilising the most advanced and secure data centres available. ATAME stores your data for 7 years. For more please refer to our Terms and Conditions.

Can I also store my own data?

Yes, and we encourage this practice as additional backup. Progressive or completed audit work including all uploads can be downloaded at any time using a single click from any audit or examination program.

How does ATAME work for each Jurisdiction?

All non-interim programs contain an integrated regulator report in the format to comply with the selected jurisdiction. All reports are populated automatically from our TAAS (trust account audit software) as the audit or examination progresses.  For online Legal regulatory submissions the ATAME report presents in the same input order for the selected jurisdiction making data entry very fast and easy. All reports can be downloaded and used as a data source or supporting workpaper for pre-printed or online submissions. Please see Reports for more details and the list of jurisdictions.

How does the user Licencing work?

Please see Licencing.